Overview
Join to apply for the Food & Beverage Supervisor role at Carrigaline Court Hotel & Leisure Centre
Location: Carrigaline, County Cork, Ireland
Responsibilities
* To liaise with all HOD's on a daily basis to ensure sufficient staffing levels.
* To manage all bookings
* To supervise Collins bar and day-to-day operations within budgeted guidelines and to the highest standards
* Preserve excellent levels of internal and external customer service
* Identify customer's needs and respond proactively to all of their concerns
* Lead F&B team by attracting, recruiting, training and appraising talented personnel
* Establish schedules, policies and procedures
* Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
* To assist in the daily operation of Food & Beverage department
* To be operationally responsible for the service delivery and standards throughout the F&B department building when on Duty.
* To ensure that the highest level of cleanliness is upheld in all areas of responsibility.
* Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction, effectively responds to guest problems and complaints.
* To be operationally responsible for the service delivery and standards throughout the bar when on Duty.
* Ensure that the back of house areas are in clean and proper condition.
* To handle all complaints in a calm, organized and discreet manner ensuring complete service recovery every time.
* To get involved in and carry out training in the hotel.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitality
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