At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.
Duty Manager • Future success of Killashee Hotel
Reporting to the Operations Manager, Duty Manager will be responsible for smooth running of hotel on their shift, and ensure that our guests experience the highest quality service while enjoying their stay.
Main Duties
* Engage with guests and act upon guest feedback
* Assisting in training of team members in SOPs from their areas
* Anticipate guest needs and proactively manage their expectations
* Working alongside and supporting our operations Manager
* Motivate and create engaging work environment within the departments
* Have excellent product knowledge and enjoy sharing
Key Requirements
* Excellent communication skills
* Self-motivated with a positive attitude
* Passionate about hospitality and excellent service
* Flexible with hours / own transport
* Strong interpersonal, leadership, time management and organisational skills
Why work with us
* Professional Growth & Development
* Complimentary Leisure Centre Membership
* Exclusive Employee Rates
* Health & Wellbeing Support
* Insurance Discounts
* Free On-Site Parking
* Meals Provided on Duty
* Employee Referral Programme
* Team Social Events
* Flexible Scheduling
* Positive Team Culture
* Recognition Programmes
At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values. As a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.
Skills
Professional Excellent Communication Organisational
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