Join to apply for the Chief Information Officer role at NostraJoin to apply for the Chief Information Officer role at NostraGet AI-powered advice on this job and more exclusive features.Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations. With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals.We are exponentially growing both in Ireland and internationally and we are looking to hire a Chief Information Officer responsible for leading the strategic and operational direction of internal technology infrastructure and process transformation. Reporting to the CEO, this role will play a critical part in building scalable, efficient systems, driving innovation, and ensuring a seamlessly integrated technology stack that supports our continued expansion.Nostra has offices in Dublin, Galway and Cork.Key Responsibilities:Develop and execute internal IT strategies that support company objectives, growth, and MSP service delivery excellence.Conduct a comprehensive audit of the existing technology stack.Benchmark internal systems and toolsets against current MSP industry standards and competitive offerings.Identify gaps, inefficiencies, or outdated platforms that hinder scalability or profitability.Lead an objective analysis of alternative technologies based on business fit, integration potential, licensing model, vendor support, and total cost of ownership.Present clear, data-backed recommendations to the executive team with ROI analysis and implementation timelines.Develop and implement a prioritized technology improvement roadmap aligned with business growth, service offerings, and client SLAs.Evaluate and implement technologies that improve operational efficiency, customer experience, and security.Collaborate with department heads to align technology with business processes and support cross-functional initiatives.Process Transformation & ImprovementLead cross-functional initiatives to map existing business processes.Identify inefficiencies, bottlenecks, and areas for automation or streamlining across departments.Develop and implement continuous improvement frameworks, such as Lean, Six Sigma, or Kaizen.Establish KPIs and performance metrics to monitor and measure process improvements.Operations & ManagementOversee internal systems, automation tools and platforms, to ensure high performance of all service delivery tools.Provide oversight and leadership for internal IT projects, migrations, and tool integrations.Establish governance and best practices for documentation, change management, and ITIL processes.Manage vendor relationships, license compliance, and internal IT procurement.Lead, mentor, and develop the internal IT team, with a focus on proactive operations and innovation.Prepare and manage the internal IT budget and long-term technology roadmaps.Requirements:10+ years in senior IT leadership roles, operations or process improvement roles, ideally within an MSP or IT services company.Excellent communication and leadership skills with the ability to influence and drive change across departments.Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field (Master’s preferred).PMP, ITIL, or other project and service management certifications.Understanding of MSP platforms such as Autotask, ServiceNow or Halo is preferrable.Deep understanding of IT operations, service delivery models, and security frameworks.Demonstrated experience improving internal systems to support scalability and client delivery.Excellent problem-solving and decision-making abilities.Ability to manage multiple projects simultaneously while maintaining attention to detail.Company Pension.Health Plan.On-site Gym.At Nostra we value our people. We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy. These values form a central part of our recruitment process. Nostra is an equal opportunity employer committed to diversity and inclusion.Seniority levelSeniority levelExecutiveEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Nostra by 2xGet notified about new Chief Information Officer jobs in Dublin, County Dublin, Ireland.Regional Chief Information Officer (PCF-49)Dublin, County Dublin, Ireland 2 weeks agoCybersecurity Co-Founder / CTO (100 % remote) (m/f/d)Dublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 4 weeks agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 5 days agoVice President, Senior Loan Agency Specialist IDublin, County Dublin, Ireland 3 months agoDublin, County Dublin, Ireland 2 weeks agoFund Servicing Transfer Agency AML/KYC Vice PresidentDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoVice President, Business Development, Dublin Equity & Fixed Income SalesVice President, Regulatory Oversight Management IAssistant Vice President, Credit Risk | Aircraft LeasingDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoSr Director, CIO Government Analyst, Remote EMEADublin, County Dublin, Ireland 1 week agoChief Information and Security Officer (CISO)Dublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 1 month agoSenior Vice President, Exchange Traded Funds Basket ServicesDublin, County Dublin, Ireland 2 weeks agoGlobal Vice President Technical OperationsDublin, County Dublin, Ireland 2 weeks agoGlobal Head of Proposals & Pursuits Vice PresidentDublin 2, County Dublin, Ireland 6 days agoSenior Vice President, Global Joint Venture Operations & DeliveryDublin, County Dublin, Ireland 1 week agoApplications Development Senior Manager (Vice President)Dublin, County Dublin, Ireland 1 week agoOperational Risk, Designated Person - Vice PresidentDublin, County Dublin, Ireland 6 days agoApplications Development Manager - Vice PresidentDublin, County Dublin, Ireland 1 week agoAssistant Vice President Fund Accounting AlternativesDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoVice President, Fund/Client Accounting IDublin, County Dublin, Ireland 2 days agoDublin 8, County Dublin, Ireland 1 month agoEurope and UK Product Manager, Instant Payments Lead - Vice PresidentDublin, County Dublin, Ireland 2 weeks agoVice President, Fund Accounting – Private Assets (Quality Assurance)Dublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 2 weeks agoWe’re unlocking community knowledge in a new way. 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