The ultimate goal of this role is to elevate the in-store customer experience. You should have a genuine passion for discussing athletic sneakers and apparel, as well as collecting them.
As a shift leader, you will be expected to drive sales growth and maximize profits by adhering to division standards.
Your performance will be measured by your ability to achieve personal and productivity goals.
You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.
Inspire and motivate your team to deliver exceptional customer service. Ensure high levels of customer satisfaction by being knowledgeable about all products offered and collaborating with co-workers to provide excellent sales service.
Maintain personal and productivity goals Uphold the quality and productivity of every aspect of your store Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
Key Responsibilities:
1. Drive sales growth and maximize profits by adhering to division standards.
2. Elevate the in-store customer experience through exceptional customer service.
3. Maintain personal and productivity goals while upholding the quality and productivity of every aspect of the store.
4. Assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.