Fire Protection Specialist
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This key role involves the installation, commissioning, and servicing of fire detection, alarm, and suppression systems, as well as emergency lighting and fire extinguishers.
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Key Responsibilities:
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1. Commission fire detection, alarm, and suppression systems to agreed customer specifications
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2. Service and maintain fire detection, fire suppression systems, emergency lighting, and fire extinguishers in accordance with agreed service and maintenance contracts
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3. Support sales teams by providing expert advice during on-site inspections
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4. Respond to customer queries and resolve issues promptly and courteously
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5. Attend to emergency activations and other attendances advised through a service desk and pageboy services
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6. Provide regular reports on activities enabling management to plan strategic and operational direction for the fire systems team
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7. Correctly use P.D.A. and close jobs with any additional information required to enable work to be invoiced to customers promptly and certified
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8. Deputise for managers in matters as directed
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9. Attain comprehensive knowledge of and keep up to date with all standards relevant to the Fire industry
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10. Collaborate effectively with cross-functional teams to achieve business objectives
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11. Manage competing priorities and meet deadlines while maintaining high-quality results
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12. Develop and maintain effective relationships with customers and internal stakeholders
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13. Identify opportunities for process improvements and implement changes where possible
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14. Contribute to the development of training programs and materials
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15. Participate in performance improvement initiatives and provide feedback
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16. Stay informed about industry trends, best practices, and emerging technologies
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