Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally.
Our client is seeking a highly organized
Sales Project Administrator
to coordinate and oversee customer projects following the point of sale at our clients branch in
Dublin
. This role acts as a key link between the sales team, internal departments, and customers — ensuring projects (such as kitchen or wardrobe installations) are completed on time, within scope, and to the highest standards. You will play a vital role in maintaining customer satisfaction by managing project timelines, processing documentation, coordinating teams, and ensuring smooth communication throughout.
Key Responsibilities
Project Coordination
* Take ownership of projects after the sales handover
* Monitor and manage each stage of delivery and installation to meet agreed timelines and specifications
* Ensure quality standards are met at every stage of the project
Administrative Oversight
* Maintain accurate project records, contracts, and documentation
* Process orders and track requisitions, including handling returns to the factory
* Support and update the CRM system (Salesforce) with real-time project information
Cross-Department Communication
* Liaise with internal teams such as Production, Logistics, Installation, and Head Office to ensure project milestones are aligned and well-executed
* Follow up on outstanding tasks and ensure responsibilities are completed across departments
Customer Support
* Act as the customer's main point of contact post-sale
* Provide regular updates, resolve queries, and proactively manage any issues that arise during the project
* Support the sales team by helping ensure deposits and balances are collected in a timely manner
Payments & Reconciliation
* Coordinate with designers and finance on deposits, final payments, and payment tracking
* Oversee bank lodgements and reconcile Visa, Laser, and other payment methods
Other Duties
* Provide general administrative support as required by management
* Assist with process improvements related to customer experience and project delivery
What You Bring
* Strong organizational and multitasking skills with high attention to detail
* Previous experience in project coordination, customer service, or administrative support (ideally in a retail or design-based environment)
* Strong communication skills and a customer-first mindset
* Proficiency in CRM systems (Salesforce experience is a plus)
* Ability to work cross-functionally with multiple departments and external partners
* A proactive, solutions-focused approach
Benefits
* Competitive salary €31,500
* Guaranteed commission €700 to €1100 per month based on store performance (not sales)
* Quarterly Bonuses based on achieved KPIs
* Pension scheme
* Private healthcare
INDETH-M