My client within the transport sector are looking for a Team Leader on their customs team in their North Dublin office. This is a fantastic opportunity for someone with at least 3 years of experience working within the transport sector.
Job Purpose:
The Customs Team Lead is responsible for overseeing the day-to-day operations of the customs clearance team, ensuring timely and compliant import and export processes. The role involves managing a team of customs specialists, coordinating with internal and external stakeholders, and ensuring compliance with all relevant customs regulations to facilitate the import and export of goods.
Responsibilities:
* Allocate workload and manage team resources to meet deadlines and service levels.
* Process customs documentation reviewing for accuracy and completeness and in line with company and regulatory requirements.
* Determine and track duties and taxes payable and process payments on behalf of client.
* Work in tandem with Transport departments Irl and UK to review trailer movements for full load and Groupage.
* Work with customers to resolve any questions and issues via email/telephone in a timely manner and escalate where necessary.
* Administration experience dealing with customs/Import/Export – preferred Compile reports and monitor KPI’s relating to the department.
* Ensure records are kept in line with best practice for auditing purposes. To include original documentation being retained for 3 years.
* Provide feedback to management on training needs and staff development for direct reports.
People Management:
* Update companies HR management system by approving holiday requests ensuring there is sufficient cover for the business and that employees utilise their annual leave entitlement.
* Mentor, support, and aid development of direct reports.
* Create, maintain and drive employee engagement and a culture of continuous improvement.
* To effectively manage performance, conduct, and behaviour in a timely manner. To follow all H&S policy and procedures and report any defects to your Line Manager.
* To promote a positive work environment through respecting & supporting work colleagues in the completion of all duties as directed.
* Comply fully with the defined policy and processes.
Qualifications And Skills:
* 3 year+ in a Transport Administration position.
* 1 years+ in a Team Leader position.
* Analytical Skills, Attention to Detail, Communication Skills, Problem-Solving Abilities, Technological Proficiency.
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