Job Opportunity:
We are seeking a Service Operations Leader to oversee the delivery of high-quality technical support and service excellence across Ireland.
A leading heavy machinery manufacturer requires an experienced professional to lead national machinery service operations. This role will be responsible for ensuring the delivery of excellent customer service, maintaining service standards, optimizing operational performance, and driving continuous improvement.
The ideal candidate will have proven leadership experience in service management or technical operations. They must possess strong technical understanding of machinery engineering systems as well as background in workshop management, field service, technical support parts or warranty. Excellent communication skills with a customer-focused mindset are essential. Additionally the candidate should be organized results-driven able to motivate a team proactive in identifying operational issues driving solutions committed to high standards of safety quality and continuous improvement.
This is a permanent full-time role based at our Irish headquarters offering ongoing professional development opportunities shaping business performance across the market.