Waiting Staff Job Description
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As a member of our front-of-house team, you will be the face of exceptional service, playing a vital role in creating lasting impressions for our guests. You will be responsible for providing warm and professional greetings, presenting menus, answering questions, and making recommendations to ensure a seamless dining experience.
You will work efficiently and accurately to serve food and beverages, maintaining cleanliness and organization of service areas at all times. You will also handle guest concerns promptly and graciously, ensuring that every guest leaves with a positive impression.
Our ideal candidate is an enthusiastic, polished, and service-driven individual who is passionate about delivering outstanding customer service. You should possess strong communication and interpersonal skills, as well as a high level of professionalism, grooming, and reliability.
Previous experience in a customer-facing or hospitality role is preferred, but not essential. If you have a positive attitude and are willing to learn and grow with our team, we would love to hear from you!
Required Skills and Qualifications
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* Excellent Customer Service Communication Skills: You should be able to communicate effectively with guests, taking into account their needs and preferences.
* Time Management: You should be able to manage your time efficiently, prioritizing tasks and meeting deadlines.
* Safe Food Handling: You should be able to maintain a clean and safe environment, adhering to health and safety guidelines.
What We Offer
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We offer a competitive hourly wage, a supportive team culture, and opportunities for career advancement. Our staff meals and other employee perks make us a great place to work.
If you bring warmth, professionalism, and a love of hospitality, we'd love to welcome you on board. Submit your CV to apply now!
Key Responsibilities:
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1. Greet and seat guests warmly and professionally.
2. Present menus, answer questions, and make recommendations.
3. Serve food and beverages efficiently and accurately.
4. Maintain cleanliness and organization of service areas.
5. Handle guest concerns promptly and graciously.
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