Are you looking for a career opportunity where you can make a real impact? As a Customer Hub Agent, you will be part of a newly formed, centralised team and play a vital role in shaping processes that influence customer experience.
Job Description
We are seeking an exceptional individual to join our team from the ground up. This is a fantastic opportunity to deliver best-in-class service across multiple channels and ensure every interaction is professional, efficient, and positive.
* You will manage customer enquiries across multiple channels and product offerings, understand customer needs, and deliver timely high-quality solutions.
* You'll act as a custumer advocate, proactively identifying opportunities to improve the customer journey.