Position Overview
TTS-Top Talent Solutions, a global Human Resources consulting and technology company, is looking for an Assessment Services Coordinator.
We are looking for a dynamic individual to collaborate with internal and external stakeholders to ensure the seamless delivery of high-quality online psychometric assessment services and consulting projects. The successful candidate will play a crucial role in coordinating projects and upholding our commitment to excellence.
Responsibilities
* Coordinate and oversee the setup and execution of online assessment projects, utilising our cutting-edge online platform.
* Serve as a primary point of contact for participants, clients, and consultants, providing exceptional support and guidance throughout projects.
* Maintain proactive communication, delivering timely updates and progress reports to stakeholders.
* Schedule and manage the delivery of outsourced assessment and consulting services, ensuring adherence to timelines and quality standards.
* Maintain accurate data records within the assessment system, conducting regular quality checks and assisting with system enhancements.
* Provide training and support to clients on the use of our assessment system.
* Assist with various administrative tasks, including quotations, invoices, checking and meticulous record-keeping.
Qualifications and Skills
* Outstanding written and verbal communication abilities.
* Strong organisational and administrative skills.
* A minimum of Grade 12, with preferred subjects including Mathematics and Computer Science.
* A tertiary qualification and/or certification in Project Management would be advantageous.
Experience
* At least 4 years of proven experience in administration, finance, and/or IT.
* Familiarity with online processes and systems.
* Prior experience in project coordination and/or scheduling.
Work-related Behaviours
* Exceptional ability to manage and prioritise tasks effectively.
* Comfortable with multitasking in a fast-paced environment.
* Meticulous attention to detail, particularly with numerical data.
* Capacity to work swiftly and accurately, even under pressure.
* Demonstrated ability to make independent decisions and take ownership of tasks.
* Strong client focus and commitment to exceeding expectations.
* Willingness to work overtime when necessary.
Other Requirements
* Access to reliable transportation and a valid driver's license.
* Fluent in English; proficiency in Afrikaans would be advantageous.
Interested?
If you would like to be part of this professional and dynamic business consulting team, please ensure you complete the questionnaire and attach your CV to the application.
Kindly note that for your application to be considered, we require both your CV and questionnaire to be fully completed.
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