Overview
Recruitment Consultant role at Lex Consultancy Recruitment in Dublin 1, hybrid (3 days onsite) within Telecommunications/Mobile sector. Take ownership of customer base management and drive retention, loyalty, and upsell campaigns to grow the business and delight customers.
Why Apply?
* Join a respected national brand’s dynamic, customer-led team
* Lead high-impact commercial initiatives in a fast-evolving sector
* Competitive salary and discretionary annual bonus
* Hybrid working in a city-centre location close to public transport links
What You’ll Do:
* Lead and execute base management strategies, retention campaigns, and lifecycle communications
* Create customer propositions based on deep insights and market trends
* Reduce churn and increase customer lifetime value across key segments
* Manage cross-functional go-to-market plans and campaign delivery
* Enhance customer journeys and the in-life customer experience
* Influence pricing and proposition decisions with a customer-centric mindset
* Track KPIs and use data insights to optimise future campaigns
What You Bring:
* 3–5 years’ experience in proposition, product, or commercial roles within telecoms, utilities, or banking
* Strong knowledge of customer base management, CRM, and lifecycle marketing
* Proven ability to manage multi-channel campaigns (EDM, digital, social)
* Data-driven with a passion for delivering excellent customer experiences
* Skilled in project and stakeholder management
* Thrive in a fast-moving, collaborative environment
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Marketing
Industries
* Utilities
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