Lets tell you about this role....
* Looking for someone who has experience selling Parts (ideally automotive industry - Truck, Trailer, Motor)
* Passionate about Sales and business / department growth
* Great team on site but must enjoy leading team to achieve the next targets for the department
* Must enjoy the customer side of the role - business development, getting out meeting customers, building relationships and driving growth
Job Purpose:
Mixed role, on site with the Team leading and also out meeting customers to grow business
A key member of and contributor to the Management team with overall responsibility for the performance of Volvo Parts supply and sales, growing our customer base, managing and strengthening customer relationships and identifying and implementing strategies in customer service to grow Irish Commercials turnover and profitability.
Key Responsibilities & Duties:
* Continually review & analyse the Parts business, implementing agreed strategic plans
* Continually improve customer service levels being delivered by the Parts team
* Oversee the management of stock (daily & emergency orders, new and warranty parts returns)
* Set targets and deliver strategic plans for the Sales team, monitoring individual and team performance and opportunities for growth
* Monitor, analyse and report weekly/monthly on department performance
* Compile parts tender submissions
* Management of key accounts
* Business development, including travelling to customers and prospect premises
* Manage departmental/product promotions & participate in Company events
* Manage supplier relationships and service levels
* Prepare annual budgets, managing departmental revenue & costs in line with company budgets
* Collaboration with and support of the workshop team
* Manage performance and work standards of the Parts team, administering corrective action and support as required
* Comply with and enforce Company Policies and procedures
* Complete regular Probation Review meetings for new employees and participate in the on-going employee appraisal process
* Manage day to day HR related processes (e.g. holiday approvals, absences etc.)
* Maintain high standards of housekeeping, maintaining a safe working environment
* Identify training & development requirements for members of the Parts & Testing team
* Participate in training and development programmes as required by the Company
* Undertake any other duties or activities as required
Person Profile: To be successful in this role, you will be an experienced parts professional with leadership experience. In addition to your experience, you will demonstrate the following skills:
* Strong leadership skills with the ability to motivate a team.
* A professional and calm approach with strong stakeholder management skills.
* Proven business acumen, problem-solving abilities and relationship-building skills.
* Self-starter
* Team focused
* Customer & people focused
* Flexible approach to work
* Methodical approach to problem solving
* Positive, can do attitude
Skills Profile:
* 5+ years relevant industry experience at management level
* Technical understanding of Commercial vehicles
* Proven leadership, managerial and people development skills
* Excellent interpersonal skills
* Strong business acumen
* Proven ‘customer first’ service delivery track record
* Strong negotiation skills
* Excellent communication skills
* Ability to work accurately and efficiently in a busy working environment
* Competent IT skills including Excel (intermediate level or above)
Skills:
* Parts knowledge
* Leadership skills
* Negotiation
* Target driven
* Commercially astute
* Customer Focused
Benefits:
* Performance Bonus
* Car Allowance
* Pension
* Car Parking
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