Dutch Speaking Customer Service Representative
Location: Athens, GreeceSchedule: Monday – Sunday, 08:00–00:00 (rotational shifts)Salary: 1,500 Eurogross per month
About the Job
Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers relocation support, paid training, and the opportunity to gain valuable international experience while living in one of Europe’s most vibrant cities.
You will play a key role in delivering excellent customer service by assisting users with booking‑related inquiries and ensuring a smooth, positive experience across all communication channels.
What You’ll Do
Customer Support: Handle customer inquiries via phone, email, and chat.
Booking Assistance: Support customers with reservations, changes, cancellations, and payments.
Problem Solving: Resolve customer issues efficiently and professionally.
Quality & Accuracy: Ensure accurate documentation and compliance with procedures.
High‑Volume Interaction: Manage multiple customer interactions daily with empathy and care.
Team Collaboration: Work closely with colleagues to maintain high service standards.
What You’ll Bring
Language Skills: C1/C2 level of Dutch and good level of English.
Customer‑First Mindset: Strong communication and problem‑solving skills.
Experience: Previous customer service or hospitality experience is a plus.
Flexibility: Willingness to work rotating shifts.
Professionalism: Calm, solution‑oriented approach.
Team Spirit: Comfortable working in a multicultural environment.
Perks and Benefits
Relocation Support: Assistance with moving to Greece and settling in Athens.
Competitive Salary: 1,500 Eurogross per month.
Paid Training: Full onboarding and continuous support.
International Work Environment: Multicultural and inclusive workplace.
Career Development: Build valuable customer service experience.
Lifestyle Opportunity: Live and work in sunny Athens.
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