Join to apply for the Front Office Supervisor role at Maldron Hotel Galway.
Dalata Hotel Group is an inclusive employer committed to internal development and supporting your career growth.
Responsibilities
* Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon arrival and throughout their stay from all department personnel.
* Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
* Help in efficiently and effectively managing front office departmental operations.
* Collaborate with the management team to maintain high morale among staff at all times.
What You Will Need
* 1 year of experience in a similar role.
* Excellent organizational skills with the ability to oversee and delegate tasks to others.
* A warm, friendly, and approachable personality when interacting with both staff and guests.
* The ability to work independently as well as part of a team.
* Experience with a 3/4 star hotel is desired but not essential.
Benefits
* Free employee meals on duty
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata owned hotels
* 30% off the Friends & Family rate
* Extra AL day for every year worked (5 extra days to a maximum of 5 days)
* Employee Assistance Programme
* Cycle to Work Scheme/Transport Schemes
* Pension access (Ask your HR Manager for local pension information)
* Development Opportunities through our Dalata Academy
* Staff Appreciation Initiatives, Team Building Activities and regular charity events
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Administrative and Support Services
Dalata Hotel Group is an Inclusive Employer. We encourage people from all backgrounds and abilities to apply. If you require any accommodations with this application process, please highlight your needs when completing your application.
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