Job Specification
The Transfer Agency AVP within the transfer agency department is responsible for overseeing the team and day to day operations. They are the main escalation point in the team and must enforce internal procedures while adhering to regulatory requirements at all times.
They will manage team members, build relationships with clients, investors and internal teams. They will check all transactions and payments, have full oversight of key control functions and be involved in project and change management.
The AVP must ensure adherence to Internal Transfer Agency procedures in addition to both internal and Regulatory AML requirements at all times
The Role
Be accountable for development of staff and managing team where required
Create and maintain an environment where procedures, policies and processes are adhered to
Drive a solution focussed team and encouraging a positive working environment
Responsible for managing multiple clients from pre-launch to liquidation
Day to day review of TA processes across Hedge/PE clients to include:
Review of new investor AML/KYC
Review of capital activity including subscriptions, redemptions, transfers, capital calls, distributions & equalisation events
Prepare and review client reporting
Review AML / FATCA/CRS submissions as applicable
Review of processes performed in our outsourced locations
Ensuring compliance with all internal deadlines for reporting and MIS
Assisting the VP in drafting of robust operational procedures – ensuring that procedures exist for every process / where changes in processes occur that this is captured in procedures and internal fund guides
Identifying gaps in controls and processes and putting process improvement suggestions forward in a professional manner
Develop strong working relationships with clients, investors, auditors, and other external & internal parties as required
Active participation in TA projects and relevant systems testing
Competencies
Possess excellent organisational, planning and co-ordination skills
Ability to take on board constructive feedback
Adaptable and willing to work additional hours as needed
Mentor and coach team members to develop capabilities and build a strong succession pipeline for the role
A very strong understanding of fund legal structures and the fund administration business
Strong leadership skills with demonstrated ability to drive change
The ability to adapt to changing priorities and varied decision-making scenarios
Strong Shareholder Services experience with offshore & onshore & PE funds
Strong client relationship skills
Proven record in dealing with AML / KYC/ FATCA / CRS
A detailed understanding of fund structures and the fund administration business
Strong analytical and problem solving skills
Ability to work effectively both within a team structure and individually
Strong interpersonal skills
Strong systems, product and process knowledge
Reliable and dependable
Be approachable by all levels at all times
Act as a role model for Apex
Demonstrate leadership skills
Ability to appropriately handle complex queries and cases
Ability to remain calm at busy times, this is important as a manager
Display high levels of accuracy and attention to detail and instill this culture in each team member
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