Overview
Renewal Sales Representative role at MathWorks. Hybrid work model enabling time between office and home. Location: Galway, Ireland.
Role & responsibilities
* Drive revenue growth by proactively managing customer renewals, re-engaging lapsed customers, and identifying new business opportunities, while educating customers on licensing options and consolidations to ensure timely renewals.
* Identify and act on upsell and cross-sell opportunities or collaborate with the sales team to complete the sales cycle.
* Prepare accurate quotes, follow up on purchase orders, and resolve any discrepancies.
* Effectively manage your sales funnel by maintaining accurate CRM data, applying strong territory planning and forecasting, collaborating with sales teams to support territory and account strategy development.
* Contribute to local and international projects while actively supporting continuous improvement initiatives that enhance team operations and customer engagement.
Qualifications
* 2–4 years of post-university experience, including 1–2 years in a customer-facing role
* Fluent English, and fluency in two of the following languages; French, Italian, and Spanish - C1 level
* Strong verbal and written communication, including excellent phone skills and attention to detail
* Strong prioritisation skills with the ability to manage tasks and time in a fast-paced, process-driven sales environment
* Additional language skills highly beneficial
What makes you a great fit
* You are excited by technology and passionate about innovation in software and driven to contribute to accelerating the pace of engineering and science
* You are a standout communicator; you love speaking with customers over the phone and use persuasive verbal and written communication to make a real impact
* You think strategically; you handle multiple priorities with ease, act with urgency, and are self-motivated and resourceful
* You put people first; your can-do attitude, empathy, and commitment to quality set you apart
* You thrive in a sales environment; you enjoy engaging and influencing others and consistently contribute to success, with accuracy and clarity in your work
Hybrid Working Model
Staff members are required to work at the office at least three days per week. Develop and grow your skills within the shared sales & services center in Galway, Ireland.
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