Implementation Consultant Role
We are seeking a highly skilled Implementation Consultant to guide clients through the implementation process from sales handover to successful go-live.
About the Position
As the face of our product for clients, you will be responsible for running discovery workshops, designing solutions, configuring workflows, managing integrations, troubleshooting issues, and training end-users. Our projects typically run 4-8 weeks, with larger or more complex ones taking up to 6 months.
Your Responsibilities
* Own implementation projects end-to-end - discovery through to go-live.
* Design solutions, write specifications, configure systems, and manage data mapping/API integrations.
* Act as the main client contact, handling workshops, UAT, and escalations.
* Produce clear documentation and technical playbooks.
* Work closely with internal consultants and engineers, but remain accountable for delivery.
Required Skills and Qualifications
* 3+ years' experience delivering SaaS, ERP, or finance system implementations.
* Hands-on ownership - you've personally designed, configured, and delivered projects (not just handed requirements to developers).
* Strong communication: able to explain complex concepts simply and handle tough conversations with clients.
* Technical capability in SQL, data mapping, and APIs (or a strong willingness to learn fast).
* Exposure to finance, payroll, HR, or AP systems is a big advantage.
Benefits
* Hybrid working: just 2 office days per month.
* Private health insurance.
* 5% matched pension.
* Paid maternity leave (after 2 years).
* 20+ days annual leave (negotiable).
* Onsite gym, birthday off, regular wellbeing events.
This is a dynamic and scaling environment where communication, problem-solving, and technical curiosity are valued just as highly as project discipline. If you're looking for a true consulting position where you'll own delivery, face clients directly, and see the impact of your work, this could be the move you've been waiting for.