About The RoleA fantastic opportunity has arisen within Bidvest Noonan for a Team Leader who will work onsite with one of our international web service clientsVal;id PSA License EssentialThis is a position that will suit an organised and energetic individual with great leadership skills as well as passion for Security and likes to be hands-on.Duties as a Team LeaderMonitor and maintain the security standards for the contract as laid down in the client's procedures.Monitor security team duties being delivered across the site and ensure frequencies and standards of site security are sufficient for client needsEnsure the smooth running of day-to-day operations by deploying staff appropriatelyEmbrace the One Team ethos of the site in dealing with facilities security managers and in constant consideration of the impact our activities may have on other stakeholdersReport any building faults to the site security managerEscalate incidents or areas of concern to the security managers / site facilities teamsConstantly project a professional image of the company by being an ambassador of Bidvest Noonan's PRIDE values: Professionalism, Respect, Innovation, Determination and ExcellenceEnsure the security team are carrying out cleaning tasks in addition to reactive tasks throughout the dayAdhere to client SOPs at all timesEHSQ ResponsibilitiesEnsure that all employees are compliant with company policies in relation to Health and Safety at Work RegulationsComply with the Company accident reporting procedure and assist promptly and accurately in the completion of all relevant documentationRespond to emergency situations, ensuring minimal disruption to service deliveryReport any health and safety issuesReport all near misses and good catches to Service Delivery ManageOperational ResponsibilitiesAlarm Monitoring/ Video Viewer – To include, badge checks, alarm monitoring, device status and camera monitoring.Alarm Response, investigation and dispatch of officers to alarmed areas.Ensure SOC is informed of all alarms in a timely manner.Various duties to include all daily audits and TTs, such as Daily Camera Checks, DDTST (Daily Device Tests), and ensure patrols are carried out in designated areas.Updating all necessary SIM Tickets for – daily duties, Alarm Tickets.General guidance and leadership to the overall team.Assist with location checks, devices statues related to masking, OSD cover and any other methods of assistance that can be provided to the onsite teams.When required, creating/ arranging Masking or VAR Callouts.Ensure officers assist daily operations by covering breaks or helping out other sites on a temporary basis depending on client's operational needs.Lease with vendor management and assist with staff accessEscalation out of hours – Client Management / CAMEnsure contractors / Vendors onsite are escorted if requiredCarry out monthly CGF access checks. Ensure all rostered officers are still in date.Engage in ongoing monitoring of standards being delivered, identify shortfalls and propose rectifications, identify training needs and deliver requisite guidanceEnsure all staff are fully equipped to perform the duties required of themKeep up to date with new innovations and be open to changeStaff ResponsibilitiesTo be responsible for the day-to-day Supervision of the security teamshould strive to consistently deliver service excellence and value, meeting customers' expectations and anticipating changing requirements so to deliver the best service possible.To develop good working relationships with employees and amongst employees in order to engender a strong team spirit amongst the security teamTo disseminate information on a daily basis to security teamTo deliver training and toolbox talks to all staff as requiredTo ensure that employees project a professional image in their dress, behaviour, attitude, and method of workingEnsure a seamless and harmonious one team approachGood level of spoken English and understanding of written English required whilst at work and carrying out duties for reasons of Health and SafetyJob role requirements as a Team LeaderProject a professional image in your personal appearance, dress, behaviour, and attitude at all times, including clean and pressed uniform with name badgeExcellent communication skillsOrganisational and time-management skillsComfortable working alone and in a teamAbility to prioritise and manage an ever-changing workloadComputer literate is a MUSTDC Experience is desirableBenefits as a Team LeaderPaid holidaysPension planOn-going trainingProgression opportunitiesAbout UsBidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.