The role of Customer Account Coordinator is pivotal in ensuring seamless customer-facing services.
* Act as the primary point of contact for assigned key accounts, fostering close collaboration with the Operations Manager to ensure effective communication.
* Maintain accurate and up-to-date records, incorporating relevant information in a timely manner.
Main Responsibilities
* Schedule daily logistics requirements for yard stock sales, streamlining operational processes.
* Enter sales data into the system with precision, handling contracts, merchant, cash, and internal orders efficiently.
* Conduct quality checks on sales data entries, verifying accuracy and completeness before finalizing records.
* Process purchase order (PO) requirements, coordinating scheduling with suppliers based on customer needs.
* Prepare contract sheets for new agreements, submitting them for approval to the Operations Manager.
Main Requirements
* Proficiency in Microsoft Office and other relevant software is essential.
* Prior office-based experience is necessary, with a strong understanding of multitasking and priority management in fast-paced environments.
* Excellent attention to detail and high levels of accuracy in data entry and administrative tasks are crucial.
* Good communication and interpersonal skills, with a collaborative and team-oriented approach, are vital for success in this role.