About Us
Bluegate Carstore is a busy and customer-focused motor dealership based in Dublin. We are seeking a proactive and highly organised
Executive Support Assistant
to join our team. This role is essential to the day-to-day running of the business, supporting both operational and customer service functions.
The Role
You will work closely with the General Manager and Business Manager, supporting administrative processes across sales, stock, customer service, and compliance. The role also involves assisting with showroom enquiries, ensuring a smooth and professional customer experience.
Key Responsibilities
* Customer Support:
* Assist with showroom walk-ins in a professional and friendly manner.
* Support the call centre team in resolving customer queries.
* Executive & Admin Support:
* Provide admin support to the General Manager and Business Manager.
* Prepare reports, and assist with documentation for internal processes.
* Stock & Vehicle Admin:
* Manage vehicle buy-ins.
* Maintain in-stock notes, tagging, and stock price adjustments.
* Add cost lines in CDK (Keyloop) and manage prep work coordination.
* Ownership & Compliance:
* Process SIMI ownerships, tax, VRT, AA cover, warranties, and logbook transfers.
* Handle fines, tolls (Eflow), and documentation issues (VLC, ownerships).
* Reporting & Documentation:
* Update sales reports and stocklists.
* Maintain accurate vehicle documentation, support trade invoicing, and resolve ownership issues.
Requirements
* Experience in a dealership or similar admin role is highly preferred.
* Familiarity with CDK or dealership management systems preferred.
* Excellent communication, organisation, and problem-solving skills.
* Ability to handle confidential information professionally.
* Knowledge of Irish motor trade processes (SIMI, VRT, ownership) is an advantage.
What We Offer
* A friendly and supportive working environment.
* Exposure to all areas of dealership operations.
* Development opportunities as part of a growing team.
Skills
Attention to detail Organisational skills