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Job Summary:
The Customer Service Driver & Trainer is responsible for developing and delivering comprehensive training programs for new and existing drivers to ensure safe, efficient, and compliant driving practices. The Trainer will also carry out deliveries when assessments are not scheduled, demonstrating best practices and maintaining operational standards.
Responsibilities
Job Title: HGV Driver & Trainer
Location: Dublin
Full-time: Permanent
Salary: €22.93
Job Summary:
The Customer Service Driver & Trainer is responsible for developing and delivering comprehensive training programs for new and existing drivers to ensure safe, efficient, and compliant driving practices. The Trainer will also carry out deliveries when assessments are not scheduled, demonstrating best practices and maintaining operational standards.
About Us: Martin Brower UK & Ireland is a global supply chain and logistics leader that thrives on innovation and sustainable practices. As the backbone of some of the world’s largest restaurant brands, including McDonald's, Martin Brower prides itself on simplifying supply chains and driving efficiency in food logistics.
Position Responsibilities may include, but not limited to:
* Develop, plan, and deliver driver training sessions covering safety protocols, company policies, and operational procedures.
* Assess driver skills and competencies through practical evaluations and provide constructive feedback.
* Conduct on-road assessments to ensure drivers meet safety and performance standards.
* Carry out deliveries as needed when no training or assessments are scheduled, demonstrating proper driving techniques and customer service.
* Maintain accurate records of training activities, assessments, and delivery logs.
* Stay updated on transportation regulations and industry best practices to ensure compliance.
* Collaborate with the logistics team to identify training needs and improve driver performance.
* Promote a culture of safety, professionalism, and continuous improvement among drivers.
Note: The Driver Trainer will be expected to perform deliveries when not engaged in training or assessment activities to support operational efficiency.
Qualifications
Technical Compentencies:
* Bachelor’s Degree and 2+ years of related experience
* Experience of using Microsoft Word & Excel
* Experience of scheduling / planning systems - Desirable
* Previous experience in a similar role - Desirable
* Good people management skills
* Working knowledge of AS400 advantageous but not essential
Behavioural Competencies:
* Flexible
* Takes initiative to practice and apply new skills
* Prioritises meeting customer needs safely
* Does everything possible to meet goals and deadlines
* Embeds the culture of teamwork where only together we can succeed
* Strong H&S awareness
* Communicates across functions
* Identifies new opportunities
* Proactive team management
* Problem solving skills / initiative
* Results focused and committed to customer satisfaction
* Able to organise and prioritise workloads in a high pressured environment
* Ability to build good relationships and diffuse difficult situations and provide effective solutions
* Enthusiasm
Physical Demands and Work Environment:
This list is not intended to be exhaustive. During the course of your employment the duties of the role may change from time to time to meet changing business circumstances. In the interests of flexibility the Company reserves the right to ask that you perform duties instead of or in addition to your normal duties provided that these duties are reasonable and within your capabilities.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage
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