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Service manager – children's services

St. Joseph'S Foundation
Service manager
Posted: 12h ago
Offer description

Key Purpose of the Role:
Responsible for the strategic leadership, governance, and operational delivery of children's Residential services.
.
The role ensures services are
person-centred
,
rights-based
, and compliant with
national policy
,
HIQA
, and
UNCRPD
standards
Main Responsibilities:
Strategic Leadership & Governance
Provide overall direction for children's residential services, aligned with service planning, development, and quality assurance initiatives.
Ensure delivery of efficient, high-quality, and person-centred services.
Operational Management
Monitor and report on KPIs, budgets, audits, and performance metrics.
Ensure compliance with internal policies, HIQA standards, and safeguarding procedures.
Stakeholder Engagement
Liaise with families, medical consultants, MDTs, and external partners (HSE, Tusla, schools, etc.).
Represent St.Joseph's Foundation on regional and national committees.
Promote public relations and positive service branding.
Finance & Resource Management
Work with Director of Finance on budgeting, expenditure, and financial reporting.
Ensure value for money and appropriate use of service user funds.
Service Quality & Continuous Improvement
Drive quality improvement and evidence-based practice.
Ensure complaints, incidents, and feedback are managed appropriately.
Maintain a safe, inclusive, and supportive environment for children and staff.
Core Competencies:
Leadership & Vision: Strategic planning, team motivation, change management.
Professionalism: Ethical, transparent, and role model for others.
Service Quality: Promote high standards, evidence-based and cost-effective care.
Innovation: Encourage creativity, inclusivity, and continuous service improvement.
Communication: Build networks, resolve conflict, ensure clear information flow.
Teamwork & Collaboration: Foster multidisciplinary cooperation and shared goals.
Problem Solving: Analytical thinking and decisive action in complex situations.
Organisational Knowledge: Navigate health system, policy, and regulatory environments.
Learning & Development: Mentor future leaders and support staff development.
Payscale Grade 7 (sec
1 54,, ,, ,, ,, ,****** LSI 1 68,****** LSI 2 70,******

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