Job Title:
Day Services Team Leader, Dublin
Location:
Dublin City
Contracts Available:
Various full-time contracts (2-year Fixed Term and Specific Purpose)
Job Purpose:
The role is to assist the DSM in providing leadership, management, coaching, and supervision to the Coffee Shop, PACT, and Advice & Information teams, combining practitioner and management responsibilities.
Key Responsibilities:
* Implement and develop policies to meet service needs.
* Deputise for the DSM as needed.
* Manage the Coffee Shop service over a weekly rota.
* Ensure staff perform their duties effectively.
* Participate in the on-call manager rota.
* Oversee operational safety and liaise with external agencies.
* Respond to customer needs and participate in staff training.
* Supervise project staff and participate in recruitment.
* Maintain staff morale and organise staff rotas.
* Engage in contact work and ensure safety in the Coffee Shop.
* Conduct assessments, manage records, and undertake other relevant tasks.
Qualifications and Experience:
* Degree in Social Science, Social Care, or related field.
* 6 months to 2 years supervisory experience.
* Report writing skills and experience liaising with agencies.
* Knowledge of trauma-informed care and managing behaviours of concern.
* Understanding of homelessness services and stakeholder management.
* Excellent communication, IT, and interpersonal skills.
* Highly organized with ability to meet deadlines and lead teams.
Additional Information:
Focus Ireland is an equal opportunities employer.
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