Job Overview
The Irish Museum of Modern Art seeks a facilitator to create engaging visitor experiences.
This is a front-line role responsible for providing information on exhibitions and programmes, assisting with tours and workshops, and supporting learning and engagement initiatives.
The facilitator will coordinate school tours, group visits, and events while maintaining a safe and accessible environment for all visitors.
This rostered role includes weekend work.
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* Engage proactively with visitors ensuring IMMA is experienced as an open and welcoming space.
* Provide clear accurate and engaging information on exhibitions artworks and IMMA's programmes.
* Support the delivery of educational and engagement programmes tours and workshops.
* Assist in managing group visits including school tours and private events.
* Promote IMMA's membership publications and digital resources.
* Collaborate with colleagues across engagement learning and security teams to ensure the safety accessibility and enjoyment of all visitors.
* Gather and share visitor feedback to help improve the museum's services.
Key Skills and Qualifications
* Excellent interpersonal and communication skills.
* Experience in customer service visitor engagement or educational facilitation.
* Background or strong interest in the arts whether through previous experience or education in fine art art education pottery art teaching or related creative disciplines.
* Ability to work effectively as part of a team and to respond calmly in a busy visitor-facing environment.
* Commitment to equality diversity and inclusion.
* Irish language skills are desirable.