Job Description
The role of a Customer Service Representative in an insurance context involves providing exceptional support to clients. This includes understanding their needs, tailoring solutions, and sharing insights with colleagues and clients.
Key Responsibilities:
* Chasing leads to ensure successful account management
* Reviewing accounts receivable to maintain accurate records
Requirements
To excel in this role, candidates must possess the following qualifications and skills:
* APA or CIP qualification for industry knowledge
* CPD certification for continuous professional development
* At least one year of experience in the insurance industry