Position Summary
The Credit & Collection Analyst is responsible for independently managing an EMEA accounts receivable portfolio with a focus on Germany, Switzerland & Austria. This includes managing day-to-day customer contact & relationships, collections, and troubleshooting customers’ exceptions to invoices with a continuous improvement mindset. The candidate should have demonstrated the ability to deliver consistent improvement in collection results while building rapport and strong relationships. The position will require collaboration with customers, Sales, and all internal partners.
The Sr. Credit & Collection Analyst will act as a liaison with the Credit team and all other order-to-cash partners and Teleflex business units, with a focus on building relationships with external customers. The Credit and Collections Analyst will work closely with Managers with a process improvement mindset, which includes a solution-focused mindset, excellent customer service attitude, and open communication.
Principal Responsibilities
The ability to problem-solve customer credit risk, reasons for lateness, collections, and resolve billing issues as they arise, and proactively work through a solution and/or present options to Management
Demonstrate the ability to work independently and as a team
Report portfolio status on demand and effectively utilize systems available to create those reports
Understand the concept of credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex
Root cause and create solutions to all non-standard customer disputes or reasons for non-payment
Look for and communicate ideas to improve the process over time
Support other finance activities like Tax Certifications and invoice/internal control filing, and delivery of paperwork inside and outside the office
Work in collaboration with peers and Managers for a win-win outcome
Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable
Evaluate process and ensure compliance with policy
Hybrid work schedule in the office and building rapport with other OTC partners
Education / Experience Requirements
Bachelor’s degree in finance or accounting – preferred
A minimum of 2 -4 years of Credit and Collections experience
Knowledge of and ability to apply accounting principles and procedures
SAP proficiency preferred. ERP and CRM software experience are a strong plus
Excel – advanced
Specialized Skills / Other Requirements
Excellent written and oral communication skills
Bilingual German and English required
Ability to work under pressure and perform tasks as required
Excellent planning, communication, and organization skills
Ability to perform tasks with minimum supervision
Ability to work collaboratively with partners
Microsoft Office – Word and Excel required
Teleflex is an equal opportunity employer. Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community.
If you require accommodation and support to apply for a position, please contact us at talent.emea@teleflex.com.
Diversity fosters innovative thinking and entrepreneurship and that’s what we are about at Teleflex. We trust and value our people and their diversity and we make it fun to work here. We are on a journey to ensure our workplaces mirror the patients we serve and the communities we operate in. Our approach is simple, we embrace everyone and want them to feel they belong here. We are building a culture where all employees can bring their best and unique selves to work. If that appeals to you, we would love to hear from you. Come join a company where diversity is sought out and inclusivity is how we progress.
At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.
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