Location: On site / Alliance Medical, Cork University Hospital, PET CT/MRI Centre, Wilton, Cork, T12 DC4AJob type:Contract / Full-TimeSector and subsector: Medical & Healthcare | AdministrationSalary: Competitive SalaryAlliance Medical are currently recruiting a Medical Administrator to join our radiology team based in Cork. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.Contract: Full-time, Specific Purpose Contract (Maternity Leave Cover)Working hours: 37.5 hrs pwShifts vary & can be between the hours of 7:30am -8:30pm Monday to Saturday.Working week can be three long days and 1 Saturday every 4 weeks after training is complete. Prior to that it will be 4/5 day week for training purposes and start and finish times will vary.This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.Key Responsibilities:Schedule and confirm radiology appointments with sensitivity and precisionServe as the first point of contact for patients and families, ensuring a warm and professional welcomeHandle incoming and outgoing phone calls and manage appointment-related queriesAccurately update patient records and internal booking systemsWork closely with radiology and clinical staff to ensure smooth day-to-day operationsProvide consistent, compassionate support to patients and their families throughout their visitAssist Radiographers and act as a chaperone if required for the patients and clinicians benefit.Provide reassurance to patients by way of clear explanation as to the nature of an examination.Key Requirements:Strong communication and interpersonal skillsPrevious experience in medical administration or a healthcare settingA calm, caring natureHigh attention to detail and accuracy under pressureFlexible and adaptable team playerA background in customer service is a plus