Job Details
Job Location: East Park Care Community - Brookpark, OH 44142 Position Type: Full-Time Education Level: None Salary Range: $ $15.00 Hourly Travel Percentage: None Job Shift: Any
The Hospitality Aide provides non-clinical support to residents and staff in a healthcare, long-term care, or assisted living facility. This role is essential in ensuring residents' comfort and well-being by assisting with daily living activities, maintaining a clean and welcoming environment, and providing excellent customer service. The Hospitality Aide works closely with the nursing team to enhance the quality of care and create a warm, home-like atmosphere for residents.
Key Responsibilities:
* Resident Assistance:
o Assist residents with non-medical tasks such as making beds, delivering meals, tidying rooms, and ensuring personal items are within reach.
o Provide companionship to residents through conversation and engagement in recreational activities.
o Help residents with dressing, grooming, and hygiene-related tasks as needed, under the supervision of nursing staff.
o Escort residents to meals, activities, and appointments within the facility.
* Meal Assistance:
o Assist with serving meals to residents and help with setting up meal trays.
o Provide support to residents during meals, ensuring they are comfortable and have everything they need.
o Monitor residents' food and fluid intake and report any concerns to nursing staff.
* Environmental Maintenance:
o Maintain the cleanliness and orderliness of resident rooms and common areas, including changing linens and emptying trash.
o Assist with light housekeeping duties, ensuring that residents' living areas are clean, safe, and pleasant.
o Stock supplies in resident rooms, common areas, and nursing stations as needed.
* Resident Comfort and Support:
o Respond promptly and kindly to resident calls for assistance, ensuring their comfort and safety.
o Provide emotional support and companionship to residents, particularly those who are lonely or have limited mobility.
o Assist in maintaining a positive and welcoming environment by interacting with residents and their families in a respectful and compassionate manner.
* Team Collaboration:
o Work closely with nursing staff, therapists, and other departments to ensure that residents receive the highest quality of care.
o Report any changes in residents' conditions or concerns to the nursing team immediately.
o Participate in resident care conferences and team meetings as requested.
Qualifications
* Education: High school diploma or equivalent required.
* Experience: Previous experience in a healthcare, customer service, or hospitality setting is preferred but not required. Training will be provided.
* Skills:
o Strong interpersonal and communication skills with a caring and compassionate attitude.
o Ability to work effectively in a team and contribute to a positive work environment.
o Good organizational skills and attention to detail.
o Ability to follow instructions and assist with non-clinical care tasks.