We are seeking a skilled and energetic Bartenders / servers to join our team at The Kerry Coast Hotel. The ideal candidate will be responsible for providing excellent customer service in a fast-paced, high-energy environment. You will be responsible for serving drinks & food, interacting with customers, and maintaining a clean and organized bar / restaurant area. A passion for hospitality, attention to detail, and strong communication skills are essential for this role.
Key Responsibilities:
* Greet customers and take drink and food orders promptly and efficiently.
* Serve food and beverages promptly and courteously.
* Maintain Cleanliness and organisation of the dining area.
* Provide excellent customer service by creating a welcoming atmosphere and ensuring a memorable experience for guests.
* Process cash and card payments, ensuring accurate billing and cash handling.
* Ensure the bar and restaurant area is clean and organized, restocking supplies as needed.
* Maintain knowledge of the food menu, specials, and promotions.
* Adhere to all health and safety regulations, including the responsible service of alcohol.
* Work collaboratively with other bar staff and kitchen team to ensure smooth service.
* Handle customer complaints or issues with professionalism and resolve them in a timely manner.
* Perform opening and closing duties, including setting up and breaking down the bar.
Qualifications:
* Proven experience as a bartender / server, preferably in a hotel, restaurant, or high-volume bar setting.
* Excellent communication and customer service skills.
* Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
* Flexibility to work various shifts, including nights, weekends, and holidays.
Preferred Skills:
* Previous experience in a customer-facing role within hospitality.
Ability to commute/relocate:
* Cahersiveen, Co Kerry: reliably commute or plan to relocate before starting work (required)
Job Type: Full-time
Benefits:
* Employee discount
* On-site parking
Language:
* English (preferred)
Work Location: In person