Red Chair Recruitment are presently recruiting an experienced and dynamic Group Operations Manager to oversee the operational performance of two busy hotel properties, including hotels in both Dublin and Kildare. This is a fantastic opportunity for a motivated, hands-on leader to take the next step in their hospitality management career.
Key Responsibilities:
1. Provide leadership and strategic direction across both properties to ensure the highest standards in service, guest experience, and operational efficiency.
2. Support and manage the Hotel Operations Manager and Restaurant Manager in achieving departmental goals and KPIs.
3. Oversee all front-of-house and back-of-house operations, including accommodation, F&B, events, and guest services.
4. Work with senior management and department heads on budgets, forecasting, and financial reporting.
5. Drive team development through coaching, performance reviews, and ongoing training initiatives.
6. Ensure compliance with company policies, Health & Safety, and HACCP standards across both hotels.
7. Lead regular planning, operations, and sales meetings with key management staff.
8. Support sales and marketing initiatives to maximise revenue and enhance the group's brand.
Requirements:
9. Minimum 4–5 years' experience in a senior operations or general management role within a busy 3*/4* hotel environment.
10. Proven experience managing multiple departments and large teams across multiple properties is a distinct advantage.
11. Strong commercial acumen with a track record of achieving operational and financial targets.
12. Excellent communication, leadership, and organisational skills.
13. Knowledge of front office systems, HACCP, and hospitality compliance standards.
14. Flexible, proactive, and capable of working both independently and as part of a senior management team.
15. Full clean driver's license and willingness to travel between hotel locations as required.
Salary & Benefits:
16. Salary: €75,000–€80,000 depending on experience.
17. Staff benefits including meals on duty, parking, pension scheme, and wellness programme.
18. Opportunities for career progression within an expanding hotel group.