Customer Service Associate
About this role
As a Customer Service Associate, you will be the first point of contact for customers, providing exceptional service and ensuring their needs are met. You will work in a fast-paced environment, handling customer inquiries and resolving issues efficiently.
Key responsibilities include:
* Providing product information and making recommendations to customers
* Handling customer complaints and concerns in a professional and courteous manner
* Working collaboratively with other team members to achieve sales targets and provide excellent customer service
Required skills and qualifications
To succeed in this role, you will need:
* Excellent communication and interpersonal skills
* A strong ability to multitask and work under pressure
* Previous experience in a customer-facing role is desirable but not essential
Benefits
We offer a competitive salary, plus benefits including:
* Employee discount scheme
* Pension scheme
* Ongoing training and development opportunities
Others
At our company, we value diversity and inclusion and are committed to creating a workplace where everyone feels valued and respected. We are an equal opportunities employer and welcome applications from all qualified candidates.