Company Description
The Smooth Company is an International beauty brand with customers in over 70 countries, bringing smoothness to people's lives worldwide. Proudly Irish, we've developed award-winning, innovative, and multi-functional products designed to help your day run more smoothly
Role Description
We are seeking a dynamic Retail Brand Ambassadors to join The Smooth Company at our Pop-Up Shop in Dundrum Town Centre from 1st Nov - 22nd Dec. You will play a key role in promoting our brand, providing exceptional customer service, and increasing brand awareness, ensuring every customer leaves with a head full of knowledge (and smooth hair) and the must-have Smooth Christmas gift sets. As a Brand Ambassador, you'll confidently demonstrate our innovative products, offering hair styling tips, and recommending which products and gift sets would be best for them.
Responsibilities
* Welcome and engage customers, delivering a smooth experience from start to finish
* Demonstrate our award-winning products, showing customers how they will help their hair & their day
* Share our brand story, values, and products with passion, giving customers a truly rooted understanding of what we do
* Drive sales and maximise sales targets
* Ensure Smooth Co standard is delivered at all times
* Maintain an upbeat, positive atmosphere while ensuring the shop is picture-perfect and strand-out ready
* Provide expert customer service that ensures people leave feeling more fabulous than when they arrived
Requirements
* Confident verbal communication skills – you'll be the voice of Smooth Co. at the pop-up
* An understanding of the Smooth Co brand and products
* Ability to promote products naturally
* Excellent customer service skills and the ability to engage with customers effortlessly
* Strong interpersonal and communication skills.
* Able to brush off challenges in a fast-paced environment and keep things running smoothly
* Previous experience in retail or customer service is a plus
Why join The Smooth Company?
* Join a team that truly values your skills and contributions – we get to the root of what makes our people great
* Be part of an award-winning, fast-growing international beauty brand
* Employee Product Allocation
* Employee Discount
* Work in a dynamic, supportive, and fun environment where every day brings new opportunities (and a chance to make things smoother)
If you're ready to be the face (and hair) of The Smooth Company this holiday season, we'd love to hear from you