About the Role
As a Department Leader, you will be responsible for overseeing the daily operations of a department and leading a team of colleagues to deliver exceptional customer experiences.
* Create an inspiring work environment that motivates and engages your team
* Ensure seamless store operations when management is absent
* Develop and implement training programs to enhance colleague skills and productivity
* Foster open communication and trust among team members
* Analyze reports and systems to identify areas for improvement and implement changes to drive business results
* Manage stock control, warehouse layout, and processes to optimize efficiency
* Raise awareness about zero food waste initiatives and lead by example
* Recruit and select top talent who share our passion for delivering exceptional customer service
* Lead by example in maintaining high standards of cleanliness and adherence to specifications
* Drive customer satisfaction by ensuring accurate pricing and managing refunds
* Monitor and improve front-end operations to minimize wait times and ensure a smooth shopping experience
* Cultivate a culture of recognition and feedback to motivate colleagues and address any performance issues
About You
We are looking for someone with a proven track record of:
* Passion for delivering excellent customer experiences
* Adaptability and agility in a fast-paced environment
* Able to shape and influence at all levels
* Previous retail experience in a similar role
About Us
Tesco is committed to becoming every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities, and planet a little better every day.' We strive to create a positive impact on the lives of our customers, colleagues, and communities through sustainable business practices and social responsibility initiatives.
Why Work with Us?
We offer a dynamic work environment where everyone feels valued and supported. Our inclusive culture encourages diversity, flexibility, and personal growth. Whether you're starting your career or looking for new challenges, we invite you to explore opportunities with us and discover how you can make a difference.