Job Description
NAPA Auto Parts, founded in 1925, has grown into a global leader in automotive parts distribution, renowned for quality and excellence. Distributed by Alliance Automotive Group (AAG) in the UK and Ireland, NAPA boasts over 6,000 locations worldwide, including in the US, Canada, Australia, and now Ireland.
Due to our expansion within the Irish market, we are seeking Parts Advisors to join our team at NAPA Auto Parts in Finglas. This is an excellent opportunity for enthusiastic, motivated automotive professionals to help establish and grow our brand in Ireland and beyond.
Responsibilities include:
* Taking orders for car parts over the phone and in person, upselling to increase sales.
* Collaborating with technicians and service advisors to ensure timely and accurate parts supply.
* Making outbound calls to raise customer awareness and increase sales.
* Building long-term relationships with customers.
* Promoting offers, discounts, and customer competitions.
* Staying informed about automotive technology and parts trends to provide informed recommendations.
* Reducing credits and returns by ensuring correct parts are ordered and sent the first time.
* Handling customer inquiries and resolving issues related to parts orders or services.
Qualifications for success:
* Punctual, organized, and efficient, with the ability to meet deadlines.
* Proactive and enthusiastic in customer interactions.
* Empathetic towards customers.
* Professional with excellent communication skills.
* Previous experience in automotive parts sales or related fields is preferred.
* Strong knowledge of automotive parts and systems.
* Education in automotive technology is advantageous.
We offer:
* The opportunity to join a global, market-leading motor factor.
* Competitive salary and excellent bonus potential.
* Structured career development and tailored training.
* A friendly team environment with approachable management.
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