Job Purpose
The purpose of this role is to promote & grow our Operational Lease / Contract Hire product through our different indirect sales channels & existing partnerships.
The Sales Manager is also responsible for both identifying and on-boarding new partners to support the growth of our indirect business. The Sales Manager must have a strong commercial and industry awareness, be target driven and know how to generate new business within a targeted sales environment.
The Sales Manager must be able to build and maintain relationships and trust with our existing partners and their dealer network to ensure strong promotion of our leasing offering so they can execute the sales strategy and achieve business targets for this channel.
Key Responsibilities
Ensure KPIs are met through the sale of Private Lease contracts for both new and used vehicles along with the introduction of deals from our Dealer partners, promote our Private Lease products for both new & used vehicles from initial enquiry, through to delivery and manage the in-life process for these customers.
Dealers and Manufacturers
Develop and maintain strong working relationships with manufacture partners and their dealer network
Identify new potential OEM partners based on Group / local relationships
Support the completion of cooperation agreements where new partners are identified.
Provide on-going training and support on products and processes to the dealer networks
Work with OEMs / Business Partners to develop marketing plans/incentives to support business development
Act as a consultant to your dealer partners to maximise penetration and profitability from business leads
Manage the renewal processes with dealers to ensure a strong retention rate in the existing retail customer base.
Engage with internal departments to assist with the management of existing customers taking an active role with customers where required.
Develop a contact strategy and a visit rota plan to maintain a presence with dealers
Complete necessary reports for both internal and manufacturers purposes
Support partners to ensure processes are followed to support efficiency and compliance requirements
Monitor and report on KPIs such as profit margins, dealer and manufacturer performance, retention rates etc. for internal management and for sharing with OEMs/Dealers as required.
Manage the team to ensure agreed KPIs are met, and dealers are engaged with within the agreed SLA’s
Ensure all compliance requirements are implemented and adhered to
Private Lease
Develop a strategy to generate Private Lease leads incl. B2C but also different schemes such as B2B2C, B2B2E (salary sacrifice), etc.
Champion the private lease products and be comfortable with the end-to-end process of the products
Close sales and complete contracts and supporting documentation
Adhere to all compliance requirements. Maintain an up-to-date knowledge of regulatory and legislative information related to Drivalia’s finance products (e.g. Money Laundering, Data Protection etc.)
Work closely with all operation functions in Drivalia to ensure processes around these products are operating effectively
Keep abreast of all Dealer/Client issues and market intelligence reporting back as necessary
Complete all necessary administration associated with job accurately and promptly, including responding to information requests and completing sales and new business pipeline reports
Always represent Drivalia professionally and compliantly
Work as part of a team – supporting, motivating and assisting colleagues in the operation of the department and throughout the business
New Partnerships
Explore new type of partnerships (Banks, Financial institutions, others) to create new routes to market for Retail customers.
Key Requirements
2-5 years previous experience in a challenging sales role with a proven track record of success is essential
Previous experience working in asset finance or financial services is required
APA Consumer Credit qualification through the Institute of Banking
Be capable of developing strong working relationships with business partners
Have strong communication skills to present directly to customers and be comfortable engaging with dealers to persuade them to engage with our leasing offering
Have strong attention to detail and excellent process and administration skills
Strong numeric ability for the purpose of understanding new business quotations and profitability. In addition, for the purpose of understanding credit applications and structuring deals.
Proven ability to deliver under-pressure/to deadlines on agreed targets
Customer Relationship and Service attitude and a clear awareness and knowledge of business processes and procedures
Strong IT literacy and strong proficiency in Microsoft Office packages
Full Clean Driving license
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