Senior Management Role: Deputy Manager
We are seeking an experienced and skilled Deputy Manager to join our senior management team. This key position plays a vital role in ensuring the smooth day-to-day operation of the hotel.
This is a fantastic opportunity for a seasoned professional to take on new challenges, develop their leadership skills, and contribute to the success of our hotel.
The ideal candidate will have a strong background in hotel management, with excellent leadership and communication skills. They will be responsible for overseeing various departments, ensuring seamless operations, and maintaining high standards of customer service.
* Key responsibilities include leading teams, managing resources, and implementing operational strategies to achieve business objectives.
* Strong problem-solving and decision-making skills are essential for this role, as well as the ability to work effectively in a fast-paced environment.
* Candidates should possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and external partners.
* A proven track record of successfully managing multiple priorities, meeting deadlines, and delivering results in a dynamic and competitive industry would be highly desirable.
Essential Skills and Qualifications:
To succeed in this challenging and rewarding role, you will need:
* At least 3-4 years of experience in hotel management, preferably in a busy 4 or 5-star hotel setting.
* Proven leadership and team management skills, with a focus on developing and motivating high-performing teams.
* Exceptional customer service skills, with a passion for delivering outstanding guest experiences.
* Excellent problem-solving and decision-making skills, with the ability to think critically and creatively.
* Computer literacy and proficiency with Microsoft Office and hotel CRM systems.