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Maintenance

Trump, Doonbeg
Posted: 31 January
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JobDescription – Maintenance SupervisorTrump International Doonbeg is acoastal haven, hidden on a sheltered corner of the Wild Atlantic Way whereworld-class golf meets an intimate Spa, amazing food and access to the bestactivities, culture, heritage and one of the most picturesque settings Irelandhas to offer for conferences, meeting, incentives and special events.Recognised among the best championshipLinks Courses in the world and named best Golf Resort in Ireland by the IrishGolf Tour Operators Association. At the heart of the resort is the IrishCountry house hotel with one of Irelands best Hotel Restaurants, the Ocean ViewRestaurant. And Ocean is a recurring theme, ever present with stunning views ofthe rolling waves and the rugged landscape stretching as far as the eye can seeto the Cliffs of Moher.Trump International Doonbeg is home toa proud and motivated workforce of over 300 staff during high season, offeringa world class 5 Star Hotel workplace, with the beauty and balance of west Clareliving.Job Title: MaintenanceSupervisorDepartment: FacilitiesResponsible To: PropertyOperations & Maintenance ManagerTypeof Contract: PermanentLiaiseswith: AlldepartmentsMain Purpose of Job: The Maintenance Supervisor leads the day-to-day,on-the-ground maintenance operations across the resort's buildings and grounds. This role provides direct supervision of the maintenance team, ensuring work isorganised, prioritised, and completed safely, efficiently and in line withSOPs, safety requirements, and brand standards.The Maintenance Supervisor is the first point ofcontact for the maintenance team during daily operations, resolving operationalissues as they arise and escalating matters to the Property Operations &Maintenance Manager only when they cannot be addressed at Supervisor level.The role maintains operational oversight through ALICE (or equivalent CMMSplatforms) and BMS monitoring, ensuring the Manager is kept informed at alltimes.MAIN DUTIES Maintenance OperationsOversee the day-to-day maintenance operations across guestrooms, publicareas, back-of-house spaces and resort grounds, ensuring work is completedsafely, efficiently and to resort standards.Allocate, monitor, and close maintenance work orders through ALICE,ensuring visibility ,follow-through and accurate records.Carry out regular inspections to proactively identify issues, prioritisecorrective actions, and prevent reoccurrence.Perform or supervise preventative maintenance programmes for HVAC,electrical, plumbing, mechanical, and life-safety systems in line with SOPs andstatutory requirements.Actively coordinate and respond to emergency maintenance issues,maintaining calm control and clear communication at all times.BuildingSystems & TechnologyMonitor and operate the Building Management System (BMS) to supportstable building performance, guest comfort and energy efficiency.Identify system alerts, trends, and faults, and take appropriatecorrective or escalation actions in line with procedures.Support energy-efficiency and sustainability initiatives throughdisciplined system use, reporting, and maintenance practices.Leadership& Team ManagementLead themaintenance team through clear direction, visible presence and hands-onsupervision.Coach, train,and support maintenance technicians and contractors to ensure work is completedcorrectly, safely, and consistently.Plan andcoordinate staff schedules to meet operational demands, including peak periodsand on-call requirements.Lead byexample on standards, conduct and safety culture, ensuring SOPs andpermit-to-work processes are followed at all times.Contribute toperformance feedback and ongoing skill development within the team.Guest Service& CommunicationWorkcollaboratively with all departments to plan and deliver maintenance supportaligned with operational and guest needs.Managemaintenance activity in a way that minimises guest disruption and protects thequality of the guest experience.Communicateconfidently and professionally with guests when interaction is required,representing the resort with confidence and discretion.Compliance& SafetyEnsure maintenance operationscomply with statutory requirements, fire and life-safety standards, andinternal brand expectations.Maintain accurate and timelyrecords relating to inspections, repairs, permits, and compliance activities.Support internal and externalaudits, inspections and capital or remedial works as required.HEALTH & SAFETYComplywith all obligations under applicable Irish health and safety legislation andresort safety policies.Take personal responsibility formaintaining a safe working environment for self, associates, guests,contractors and visitors at all times.Proactively identify hazards andunsafe conditions, taking immediate corrective action where possible andescalating risks appropriately.Ensure work areas are maintainedin a safe, orderly, and professional condition, with incidents, near misses,damage, or losses reported in line with procedures.Operate in accordance with theresort Health & Safety Statement, safe systems of work, SOPs, andpermit-to-work requirements.Maintain awareness of emergencyprocedures, trained first-aid personnel and the location of first-aid andsafety equipment.Actively support and promote firesafety, emergency preparedness, and accident prevention measures, includingparticipation in drills and training as required.OTHER DUTIESThe above is not intended to be an exhaustive listand you will be expected to comply with any reasonable requests or duties asdirected by management.QUALIFYING CRITERIARequiredMinimum 3–5 years of maintenance experience in a hotel, resort, orsimilar hospitality environment.At least 1–2 years of supervisory or lead technician experience.Hands-on knowledge of HVAC, electrical, plumbing, mechanical systems,and general building maintenance.Proficiency with ALICE or similar work order / CMMS software.Experience operating or monitoring Building Management Systems (BMS).Strong troubleshooting, organizational, and time-management skills.PreferredExperience in golf resort or large-scale resort operations.Electrical/Plumbing certification, HVAC certification, or other relevanttrade certifications.Familiarity with energy management and sustainability programs.Skills & CompetenciesDemonstrates calm, confident leadership with the ability to take chargeof situations and provide clear direction when required.Strong practical problem-solving skills, with the ability to assessissues, prioritise actions and see tasks through to completion.Highly organised, with a disciplined approach to planning,documentation, and follow-up.Comfortable working within structured SOPs, permit-to-work systems andcompliance frameworks.Clear and professional communicator, able to engage effectively withcolleagues, contractors, and guests.Maintains high personal standards and attention to detail, particularlyin safety-critical and guest-facing environments.Able to remain composed and effective during busy periods, emergenciesor unplanned operational pressures.Confident using technology, including maintenance systems, mobiledevices and building controls as part of daily work.Works collaboratively across departments while maintaining ownership ofmaintenance standards and outcomes.BENEFITSDiscountsin our Spa, Hotel & Golf course.Discounted staff and friends andfamily rates available in other group properties in the United States and theUnited Kingdom.Free Car parking.Regularstaff appreciation initiatives.Opportunitiesto develop and grow through assisted educational opportunities.SickBenefit scheme.Personallocker where required.Opportunity to learn and play golfout of hours plus the opportunity to invite golf guests at a reduced rate.Use of fitness centre out of season.

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