We are now seeking a Receptionist to join our front-of-house team. This role is perfect for someone who is organised, friendly, and enjoys creating a welcoming atmosphere for our clients.
Key Responsibilities
* Greet all guests warmly and ensure a professional, seamless check-in and check-out experience.
* Manage bookings and appointments through our salon system.
* Handle phone, email, and walk-in enquiries promptly and politely.
* Process payments, issue receipts, and manage daily till reconciliation.
* Support the salon team by maintaining smooth front-desk operations.
* Keep the reception area clean, calm, and inviting at all times.
* Promote services, treatments, and retail products.
* Assist with administrative duties such as stock records and daily reports.
Requirements
* Previous experience as a receptionist or front-of-house in a salon, spa, or hospitality setting preferred.
* Excellent communication and customer service skills.
* Professional appearance, punctuality, and reliability.
* Positive, team-oriented attitude.
* Intermediate English (Japanese or other language skills a plus but not required).
Job Types: Full-time, Part-time
Pay: €13.50-€15.00 per hour
Expected hours: 20 – 35 per week
Benefits:
* Bike to work scheme
* Sick pay
Language:
* English (required)
Work Location: In person