Job Overview
This is a leadership position that focuses on operational excellence and process optimization in tax-related operations.
The ideal candidate will have a foundational understanding of tax processes, the ability to drive execution, manage cross-functional teams, and ensure high-quality service delivery across tax-related operations.
* Lead and coordinate operational execution across tax-related processes, ensuring timely and accurate delivery.
* Drive continuous improvement initiatives, including automation and simplification of workflows.
* Manage and develop a high-performing team, fostering a culture of accountability and growth.
* Manage client relationships with a strong focus on collaboration and adherence to SLAs.
* Act as the primary interface between tax operations and key stakeholders.
* Oversee service delivery from external vendors, including performance tracking and issue resolution.
* Ensure adherence to internal procedures and contribute to the evolution of the Target Operating Model (TOM).
* Support strategic projects and transformation initiatives.
Our company seeks an experienced professional with a proven track record in operations or process management, strong leadership and people management skills, and excellent communication and stakeholder management abilities.