Responsible to: Aftersales and General Manager Main Purpose of Job: We are currently recruiting for a Service Manager to join the Connolly Motor Group, within the Service team at Collooney Sligo.
The role: The successful candidate will be required to manage a team of Master Technician's, Service Technicians, Advisors, Apprentices.
In this role you will be required to ensure the highest level of customer satisfaction when interacting with the service department.
You will ensure agreed labour sales volumes and profitability targets are met.
To identify and develop opportunities to enhance the performance of the service department.
Devise and implement the agreed service target to generate business – on a daily/weekly/monthly basis.
Role Responsibilities: Management Ensures the service department is adequately staffed to achieve departmental objectives Communicates relevant administration (to include job cards) and service procedures to the service team / workshop to ensure accuracy and compliance Review and monitor all service technicians' productivity / efficiency / quality / comebacks Readiness to attend and undergo training as and when required by the Company and the Manufacturer Assist HR with employment relations, recruitment