Purpose of the Role The purpose of this post is to have a key role in managing and developing the function withing CHI at Crumlin as the lead for PAN directorate services and as the deputy for the Director of Operations and Site Lead.
This role will involve leading and supporting staff through change.
S/he will be responsible for ensuring optimal administrative support is provided to all areas under this function in an efficient, cost effective and streamlined manner.
The post holder will work closely with the Director of Operations/Site Lead to support him in the delivery of various projects on the hospital campus as required.
Essential Criteria: A relevant healthcare or management 3rd Level Qualification at Minimum of QQI Level 8 standard.
7+ years' experience in a relevant and similar role and a minimum of 5 years' experience at a management/leadership/clinical level in the health services.
Management and supervisory experience within clinical admin setting Ability to work to deadlines and devise and implement plans and changes.
Knowledge of department structure & systems and excellent knowledge of administrative processes.
Experience in patient relations and complaint handling Teamwork skills Experience in staff and patient relations Excellent verbal and written communications skills Knowledge and understanding of key aspects of Health Service Policy, access and waiting list targets, Quality Agenda and understanding of Slintecare Well-developed problem-solving skills that allow analysis of complex issues and the provision of workable solutions.
Ability to make decisions and escalate only when necessary.
Ability to manage staff effectively including motivation, team building, training & development as well as the management of disciplinary, absence and performance issues.
Project & change management experience.
Ability to implement change and find innovative ways to deliver improvements Be proficient in use of administrative software.
E.g.
Word / Excel / Power Point etc.
Ability to think and plan strategically Leadership Qualities Ability to network and build and maintain relationships at all levels of a complex organisation Ability to communicate and develop productive working relationships with multi professional staff at all levels of the organisation A strong commitment to continuous improvement through implementation of quality initiatives and workflow analysis and review.
Ability to analyse complex problems and develop practical solutions How to Apply & Informal Enquiries Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met.
The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria.
* Please note that you must submit a cover letter with your CV, this forms part of your application and CV's will not be accepted without a detailed cover letter.
The closing date for submissions of CV's and cover letter is 14th of August 2025 by 17.00pm.
Applications must be completed through the advertised post on by clicking 'Apply for Job'.
Applications will not be accepted through direct email or any other method.
For informal enquiries for this specialty/department, please contact Paul Harding Director of Operations/Site Lead, at paul.hard For other queries relating to this recruitment process, please contact Talent Acquisition Team PLEASE NOTE: CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments.
This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program.
This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey.
It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date.
Below, you'll find the list of commencement dates for 2025.
September 15th ( internal only) October 13th November 10th December 15th To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process, click the Apply button below to Login/Register.