Location:Dublin, IrelandJob PurposeThe Commercial Manager is responsible for driving revenue growth, profitability, and strategic market expansion in Ireland. This role combines strategic commercial leadership with hands-on management of sales, pricing, contracts, and customer relationships across calibration, measurement, and technical services.Key ResponsibilitiesCommercial Strategy & Growth• Conceive, develop, and implement the commercial strategy aligned with business objectives and market opportunities• Identify new revenue streams, sectors, and customer segments within metrology, vision, calibration, and measurement services• Lead market analysis, competitor benchmarking, and pricing strategy development• Support and develop country-wide long-term business planning and forecastingSales & Business Development• Manage and grow key customer accounts, including OEMs, regulated industries, and industrial clients• Lead business development initiatives, tenders, and contract negotiations• Agree sales targets with the management team, monitor performance, and ensure achievement of revenue and margin goals• Collaborate with technical teams to develop customer-specific solutionsContracts, Pricing & Commercial Governance• Oversee contract reviews, renewals, and commercial risk management• Ensure pricing models reflect cost structures, service complexity, and margin targets• Support bid preparation, quotations, and service-level agreements (SLAs)• Ensure compliance with commercial policies and regulatory requirementsCustomer & Stakeholder Management• Act as a senior point of contact for key customers and strategic partners• Build long-term relationships based on trust, technical credibility, and service excellence whilst researching, assessing, and expanding the customer base• Represent the business at industry events, audits, and customer meetingsLeadership & Collaboration• Lead and mentor sales and commercial team members• Work closely with operations, quality, finance, and technical teams to ensure seamless service delivery• Drive a culture of accountability, continuous improvement, and customer focusKey Performance Indicators (KPIs)• Revenue growth and gross margin performance• Sales pipeline value and conversion rates• Customer retention and satisfaction levels• Contract profitability and pricing effectiveness• Market share growth in target sectorsSkills & ExperienceEssential• 5+ years' experience in a commercial, sales, or business development leadership role• Background in metrology, calibration, instrumentation, vision inspection, engineering services, or a technical B2B environment• Strong contract negotiation and pricing experience• Ability to translate technical services into customer-focused commercial solutions• Excellent communication, presentation, and stakeholder management skills• Strong commercial acumen with strategic thinking and P&L awarenessDesirable• Experience working with regulated industries (e.g. pharma, medical devices, aerospace, manufacturing)• Knowledge of ISO standards related to metrology and calibration (e.g. ISO/IEC 17025)• Experience managing tenders and framework agreements• People management or team leadership experienceQualifications• Degree in Business, Engineering, Science, or a related discipline (or equivalent experience)• Commercial or sales qualifications are an advantagePersonal Attributes• Results-driven and strategic thinker• Customer-focused with a consultative approach• Confident decision-maker with strong negotiation skills• Collaborative, credible, and comfortable in a technical environmentAdditional Information• Travel may be required to customer sites, with potential UK travel to HQ and industry events• Competitive salary, bonus, and benefits package