Key Responsibilities
* Facilities Management
* Oversee day-to-day operations across the facility, ensuring all work orders and tasks are completed to SLA/KPI standards.
* Supervise the installation, configuration, testing, and certification of optical hardware and networking infrastructure.
* Monitor systems performance and address faults, outages, and abnormal events with prompt corrective action.
* Ensure compliance with health and safety obligations, cloud service standards, and environmental protocols.
* Lead a team of technicians, providing technical guidance and ensuring cohesive shift coverage.