Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
WHAT YOU’LL DO:
As a QA Engineer (RMM) at Kaseya, you will be a key member of our quality assurance team, specializing in the testing processes for our Remote Monitoring and Management (RMM) solutions. You will be working on QA for the Datto RMM product. Your expertise in test will play a critical role in ensuring the high-quality and reliability of our cutting-edge IT management products.
KEY RESPONSIBILITIES:
· Collaborate with Product Managers, Developers, Operations and QA team members to understand product features and requirements
· Design, develop, and execute tests to ensure product quality
· Investigate test failures, troubleshoot issues, and report defects clearly and accurately
· Document and communicate test results, contributing to overall quality metrics
· Identify opportunities to expand test coverage and improve quality
· Participate in release processes and ensure quality standards are met for assigned projects
WHAT YOU’LL BRING:
Essential Qualifications:
· A bachelor's degree in computer science, Electronics, Management Information Systems or Software Engineering; or equivalent work experience
· Familiarity with frontend (UI), API, and backend system components
· Knowledge of web applications, particularly those built with Angular or React
· Understanding of test phases, approaches and strategies.
· Proven ability to build, execute, and maintain test scripts
· Hands on experience in software quality assurance with the ability to read understand code & verify acceptance criteria.
· Experience working in an Agile environment.
· Strong skills in analysing test results and reporting test outcomes
· Excellent communication and a proactive, collaborative mindset
· Experience with tools like JIRA, Confluence, and Zephyr Scale (or equivalents)
· Working knowledge of multiple operating systems, including Windows, macOS, and Linux
· Strong problem solving and analytical skills.
Desirable Skills:
· Experience testing APIs (REST, GraphQL) using tools like Postman, Ready API, SoapUI, or Swagger
· Scripting experience with Python, PowerShell, or Bash
· Experience with version control systems like GitHub, GitLab, or similar
· Understanding of automated test frameworks (e.g. Selenium, Cypress, Playwright, JUnit, TestNG, Robot)
· Familiarity with CI/CD pipelines and automation in development workflows
· Understanding of cloud platforms (e.g., AWS) and virtual machines
· Experience with remote access/control tools such as TeamViewer
· Background in Agile development environments
· Formal testing certifications (e.g., ISTQB)
· Awareness of security best practices in software testing
· Basic understanding of networking and network protocols
· Knowledge of AI tools such as GitHub Copilot
Applicants must have the right to work in Ireland.
WHY YOU’LL LOVE THIS ROLE:
Join a team dedicated to ensuring the quality of Datto RMM—the world’s leading solution in its category. You’ll work closely with skilled developers and product managers to deliver high-quality features, while collaborating with QA professionals across multiple countries. This role offers deep insights into the industry, hands-on product experience, and the opportunity to grow your test automation expertise.
If this sounds like the right career to fit your personality and interests, please apply, we’re looking forward to meeting you!
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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