Security Operations ManagerTitle: Security Operations ManagerLocation: South Dublin, on siteJob type: Full-Time PermanentSalary: Negotiable / DOE*Please only apply if you are located within Ireland as we do not offer relocation.*About UsIntegrity360 is the largest independent cyber security provider in Europe, with a growing international presence spanning the UK, Ireland, mainland Europe, Africa and the Caribbean. With over 700 employees, across 12 locations, and six Security Operations Centres (SOCs)—including locations in Dublin, Sofia, Stockholm, Madrid, Rome and Cape Town—we support more than 2,500 clients across a wide range of industries. Over 80% of our team are technical experts, focused on helping clients proactively identify, protect, detect and respond to threats in an ever-evolving cyber landscape. Our security-first approach positions cyber resilience as a business enabler, empowering organisations to operate with confidence. At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we'd love to hear from you. Job Role / ResponsibilitiesThe successful candidate will have extensive experience in managing security operations. They will work directly with our client and manage our team of L1 & L2 SOC analysts.This role is part of a dedicated SOC team supporting our client, providing an opportunity to operate within a highly mature security environment, gain exposure to advanced technologies and complex threat scenarios, and develop deep domain expertise in financial services security operations.Primary Duties/Responsibilities include:Manage the day-to-day operations of a dedicated team, ensuring the timely and effective delivery of security monitoring, incident response, threat intelligence and vulnerability management services.Lead and develop a team of Cyber SOC analysts, providing coaching, mentoring, performance management and career development opportunities ensuring that the SOC team members are motivated, engaged and productive, identifying opportunities for training and improvement for career growth.Establish and maintain strong relationships with internal and external stakeholdersTrack performance metrics (KPIs, MTTR, incident trends)Serve as the primary interface for operational issues and escalationsDeliver actionable insights and recommendations for service enhancementEnsure full compliance with regulatory and audit requirementsOversee contractual obligations and performance at a strategic levelContribute to regular governance and service review meetings with the clientEscalate operational issues through the appropriate management pathDesired SkillsAdvanced investigative and analytical capability, especially around Microsoft Security products i.e. Microsoft Sentinel, Microsoft Defender for Endpoint, Identity, Office365 and Cloud Apps.Strong understanding of modern attack techniques, threat actors, and detection methodologiesProven experience with SIEM, EDR/XDR, identity, email and cloud security toolingExcellent technical documentation and communication skillsAbility to manage multiple complex incidents simultaneouslyA minimum of 5 years of experience in information security, with at least 2 years in senior security operations lead roleStrong people management skills with proven experience in leading and managing security operations and a team of cyber analysts of varying experience, preferably in a large and complex organisationExperience working within an MSP / MSSP environment.Experience dealing with customers and escalationsExcellent interpersonal and communication skills with the ability to communicate at all levels with clarity and precision, both written and verballyCertifications/QualificationsSecurity industry certifications: SEC+, CYSA+, Net+, SC-200,AZ-500,AZ-900A recognised intermediate-to-advanced cybersecurity certification is required, such as SANS GIAC GCIA, GCIH, Microsoft SC200 or CompTIA CySA+