Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Every Day. We aim to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth, valuing strong leadership and entrepreneurial attitudes.The RoleWe are seeking a Line Manager to support and lead a department and a team, ensuring the delivery of excellent shopping experiences for our customers. Reporting to the Deputy Manager, you will:Create an inspiring and welcoming environment for colleagues and customersAssume responsibility for the store in the absence of the Store Manager/Deputy ManagerEnsure team members are fully trained and validated in their rolesFoster two-way communication and a culture of trustCoach colleagues to meet daily priorities and customer needsReview reports to implement improvements for customers and colleaguesDrive a zero food waste culture, managing date codes and food safetyRecruit passionate colleagues committed to customer serviceUnderstand and deliver cleaning standardsManage stock control, warehouse layout, and routines for first-time right completionAddress pricing errors, refunds, and labelling routines to ensure accuracyOversee front-end operations to prevent queuesRecognize and give feedback on excellent service and address poor performanceCandidate ProfileIdeal candidates will demonstrate:Passion for delivering excellent customer and colleague experiencesAdaptability and agility in thinkingAbility to achieve objectives in a fast-paced environmentProactiveness as the go-to person for department queriesInfluence at senior levelsPrevious retail experience in a similar role (preferred)Our Vision and ValuesOur vision is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities, and planet a little better every day." We act responsibly and sustainably, supporting community initiatives like the Tesco Community Fund, Children’s Health Foundation, FoodCloud, and our Stronger Starts programme, impacting over 21,000 community groups, raising €7.5 million, and providing nearly 15 million meals nationwide.With over 163 stores and 13,000 employees across Ireland, Tesco supports nearly 45,000 jobs and partners with over 500 Irish suppliers, including many small and medium enterprises, supporting around 13,000 farming families. We are Ireland’s largest buyer of Irish food and drink, purchasing €1.6 billion annually.We celebrate diversity and foster an inclusive culture where everyone can be themselves. We support flexible working arrangements to accommodate life’s different stages and needs. For accessibility support, please visit http://roi.tesco-careers.com/accessibility/.
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