Library Assistant – Reader Services (Maternity Cover)
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The Library Assistant is a student-facing, teaching, and instructional role. The role involves duties on the reference desk five days per week during core service hours and providing in-person and online academic support services to students, as well as producing online content for the Library website. This role extends the services beyond the confines of the physical library and is instrumental in providing access to support for students who may be remote or working or facing other challenges with accessing the campus during Library opening hours.
Fixed term contract. Maternity leave cover.
Job Description
* Providing excellent Reference services both on-campus and remotely
* Providing Circulation services including managing library accounts, processing payments, maintaining statistics, shelving, stocktaking, etc.
* Assisting students, faculty, and staff with their queries
* Producing and maintaining relevant guides, literature, webpages and Moodle content
* Assisting other teams with relevant projects
* Communicating with relevant stakeholders regarding service changes and enhancements
* Complete any other tasks as requested by the Library Leadership Team
Requirements
* Excellent communication, presentation, and interpersonal skills
* Availability to work evening shifts and weekend hours as required
* Previous experience working in Reader Services
* Strong IT skills to support student success in a hybrid learning environment
This job description is a guide to the work the post holders will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the post-holders and their manager will review the job description regularly.
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Administrative and Project Management
Industries
* Higher Education
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