Pet Shop Manager Role
We are seeking a dedicated and passionate professional to join our team as a Pet Shop Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and providing expert guidance on our range of products and services.
* Customer Service Expertise: Deliver outstanding customer service to enhance customer satisfaction and loyalty.
* Product Knowledge: Promote and advise on our range of products and services, ensuring customers receive expert guidance.
Maintain an attractive, clean, and organised store environment that aligns with our company policies and standards. Lead and support the sales team, fostering a culture of open communication and collaboration to drive performance.
Key Responsibilities:
* Inventory Management: Ensure full product availability, minimise inventory discrepancies, and uphold high inventory standards.
* Back-Office Support: Assist with back-office tasks, adhere to POS guidelines, and implement merchandising plans effectively.
Uphold responsible pet ownership values, ensuring sales align with ethical pet care principles. Adhere to all health, safety, and organisational regulations, ensuring a safe shopping and working environment.