Insurance Professionals in Waterford sought for excellent customer service roles
We are currently looking for individuals who can provide exceptional support to our clients, ensuring their needs are met and exceeded.
As a Personal Lines Customer Service Executive, you will be responsible for handling client inquiries, resolving issues, and providing personalized solutions to meet the unique needs of each customer.
Responsibilities include:
* Handling incoming calls and emails from customers with queries or concerns
* Providing detailed information on insurance products and services
* Assisting customers with policy renewals, changes, and claims
* Identifying opportunities to upsell or cross-sell relevant products
* Collaborating with colleagues to ensure seamless communication and problem-solving
* Maintaining accurate records of customer interactions and updates
Key Qualifications and Skills:
* Exceptional communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills
* Excellent organizational and time management skills
* Proficiency in computer software and systems
Benefits and Advantages:
This role offers a unique opportunity to grow and develop your career in a dynamic industry. You will have access to ongoing training and development programs, allowing you to enhance your skills and knowledge. In addition, you will be part of a supportive and collaborative team environment that values innovation and creativity.
Join us in shaping the future of customer service!